Privacy Policy

1. Introduction

Welcome to BiaBook ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appointment booking platform and related services.

By using BiaBook, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you book an appointment or create an account, we may collect:

• Name and contact information (email address, phone number)
• Appointment details and preferences
• Payment information (processed securely through third-party providers)
• Communication history with businesses

2.2 Business Information

For business owners using our platform:

• Business name, address, and contact information
• Service offerings and pricing
• Availability schedules
• Customer appointment data

2.3 Technical Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Facilitate appointment bookings and management
• Send booking confirmations, reminders, and updates
• Process payments and handle billing
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Businesses: Your booking information is shared with the business you're booking with
• Service Providers: Third-party services that help us operate our platform (payment processors, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and personal information
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

BiaBook is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: