Terms of Service

Last updated: 12/29/2025

1. Acceptance of Terms

Welcome to BiaBook. These Terms of Service ("Terms") govern your use of our appointment booking platform and related services ("Service") operated by BiaBook ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

BiaBook is an online platform that connects customers with service businesses for appointment booking. Our Service includes:

  • Online appointment scheduling and management
  • Business discovery and search functionality
  • Payment processing for appointments
  • Notification and reminder services
  • Customer and business management tools

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm our Service or other users.

4. Booking and Appointments

4.1 Booking Process

  • Appointments are subject to business availability and confirmation
  • You must provide accurate information when booking
  • Booking confirmations are sent via email and/or SMS
  • You are responsible for attending scheduled appointments

4.2 Cancellations and Rescheduling

  • Cancellation policies vary by business and service
  • Late cancellations may result in fees as determined by the business
  • Rescheduling is subject to availability
  • No-shows may result in charges or booking restrictions

4.3 Payment Terms

  • Payment is processed at the time of booking or service completion
  • All prices are set by individual businesses
  • Refunds are subject to business policies and applicable laws
  • BiaBook may charge platform fees as disclosed during booking

5. Business Users

5.1 Business Responsibilities

If you operate a business on our platform, you agree to:

  • Provide accurate business and service information
  • Honor confirmed appointments
  • Maintain professional standards of service
  • Comply with applicable laws and regulations
  • Handle customer data responsibly

5.2 Service Fees

Business users may be subject to platform fees, transaction fees, or subscription charges as outlined in separate business agreements.

6. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations or laws
  • To transmit or procure the sending of any advertising or promotional material
  • To impersonate or attempt to impersonate another person or entity
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To interfere with or circumvent security features of the Service

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of BiaBook and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Disclaimers

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this Service and its contents
  • Does not guarantee the quality, safety, or legality of services provided by businesses
  • Is not responsible for the conduct of businesses or customers using the platform
  • Does not warrant that the Service will be uninterrupted or error-free

10. Limitation of Liability

In no event shall BiaBook, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless BiaBook and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@biabook.app
Phone: +2349160341004